1. What type of material are your vibes made of?
All of our vibes are made out of premium grade hypoallergenic non-toxic, non-porous ABS plastic and are latex and phthalate free.

2. Are your vibes waterproof?
Please check out the details in the product descriptions for more information on splash-proof vs waterproof.

3. Do your rechargeable vibes come fully charged?
Bedroom Kandi vibes are shipped with a small amount of charge on them but they will need to charged for 2+ hours before use.

4. My I’m Hooked is vibrating at a low speed and will not turn off, what do I do?
Oops! It sounds like your batteries are in backwards! Try removing the batteries and flipping them around. Screw the cap back on and hold down the power button for 3-4 seconds.